Inter Integrity Program
Here at Inter, individuals are our greatest assets, and this only happens because we establish a relationship of trust with everyone we interact with. Thus, based on prevention, detection and correction, our Integrity Program establishes actions, rules and internal guidelines to ensure trust and partnership with customers, employees, suppliers and the market as a whole.
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Know the Pillars of the Compliance Program
There are 10 pillars that instruct our actions, rules and internal guidelines to ensure that all our relationships and conduct are based on integrity, lawfulness and good practices.
Governance and culture
Higher Management’s commitment is vital to the success of the Integrity Program.
Compliance risk assessment
This pillar is carried out by means of the management of integrity and compliance risks, arising from non-compliance with legal and regulatory obligations.
Code of Conduct and Policies
In order to formalize governance and ensure the continuity of our business within ethical and sustainable standards, Inter has a Code of Conduct and Ethics and a Normative System that governs and directs the expected conduct and internal processes.
Communication and training
Training programs are crucial to foster a culture of integrity, allowing the chaining and multiplication of knowledge.
Ethics Channel
Reporting on the Ethics Channel is one of the main mechanisms for identifying non-compliance with the Code of Conduct and Ethics. Reporting inappropriate conduct and violations to the Code is a duty of all employees, suppliers, business partners and third parties.
Due diligence of third-parties
Aiming at knowing and evaluating the profile of the companies that Inter and its subsidiaries intend to execute agreements with, the Integrity Due Diligence (DDI) is carried out, prior to the execution, so as to assess the risk of reputation, corruption and misconduct.
Monitoring and tests
The Compliance team is responsible for the constant monitoring of Inter’s Integrity Program, in order to ensure effectiveness thereof.
Internal investigations
The procedure aims at investigating irregularities in internal processes and reports of fraud, corruption, conflicts of interest and other risks to Inter’s reputation, image and integrity.
Management of non-conformities
Monitoring and dealing with non-conformities, in order to carry out corrective measures that mitigate and correct the identified issues.
Reports
We have well-defined institutional reporting practices, which aim at ensuring proper management and governance of issues related to legal compliance and corporate integrity.
Inter Code of Conduct and Ethics
In our Code of Conduct and Ethics, employees, customers, suppliers, business partners, authorities and other stakeholders with whom we interact can understand the principles and standards that shall always guide our conduct and relationships.
Access our code
Ethics Channel
What is required to be reported to the Ethics Channel?Any breach to Inter’s Code of Conduct and Ethics, internal and external rules.
Who is required to report?All employees, interns, business partners, suppliers and service providers who are aware of any deviation.
Run by an independent third-party company
The report can be identified or anonymous
You are assured of non-retaliation measures
Total confidential procedure