This document contains a description of CSIRT Inter according to RFC 2350.
There is no distribution list for notifications of new versions of this document.
The current version of this document can be found at (bancointer.com.br/seguranca/csirt/rfc2350)
For validation purposes, a GPG signed ASCII version of this document is located at marketing.bancointer.com.br/arquivos/seguranca/rfc2350
The key used for signing is the CSIRT Inter key as listed under 2.8.
Name in English:
CSIRT - Computer Emergency Response Team in Banco Inter
Name in Portuguese:
CSIRT – Grupo de Resposta a Incidentes de Segurança no Banco Inter
Av. Barbacena, 1219, Santo Agostinho
Belo Horizonte | MG | CEP 30190-131 |
CSIRT inter is in Belo Horizonte, Minas Gerais, Brazil, UTC-0300.
Incident reports should be sent to email@example.com
CSIRT Inter PGP Key has annual validity and the year's key is generated in June. The Key information can be found at:marketing.bancointer.com.br/arquivos/seguranca/pgp
No public information is provided about CSIRT members.
For additional information about how to contact CSIRT Inter see:bancointer.com.br/seguranca/csirt
CSIRT Inter is a CERT.br member, details athttps://www.cert.br/csirts/brasil/
To contact CSIRT Inter regarding security incidents related to Inter Bank networks send an email to firstname.lastname@example.org.
CSIRT operates from Monday through Friday, from 09:00h to 18:00h, UTC-0300.
To increase the level of security and incident handling capacity of the security information in inter bank
CSIRT Inter provides incident analysis and coordination for any incident security information that uses Internet Resources allocated by Inter Bank
CSIRT Inter will always try to coordinated with more specific Brazilian CSIRTs and Security Teams. If none is available, it will do its best to locate the Autonomous System Responsible party.
Educational material is provided for the general public at these addresses: bancointer.com.br/seguranca/
Banco Inter, an institution authorized to operate by the Central Bank of Brazil, and has responsible for complying with its regulations. CSIRT Inter is responsible for responding on the Institution's Incident Action and Response Plan, pursuant to CMN Resolution No. 4,893Reference
RESOLUÇÃO CMN Nº 4.893, DE 26 DE FEVEREIRO DE 2021
CSIRT Inter has no authority over its constituency, all activities are based on collaborative relationships with other entities.
CSIRT Inter provides a focal point for incident notification in the country, providing the coordination and necessary support for organizations involved in incidents, including:
CSIRT Inter treats all information as confidential by default but will use the information shared to help solve security incidents. Information might be distributed forward to other teams/organizations on a need-to-know basis. Information will be anonymised whenever it is feasible.
CSIRT Inter adheres to the Information Sharing Traffic Light Protocol according to the FIRST Standard Definitions and Usage Guidance: https://www.first.org/tlp/. Information that is labelled with the tags WHITE, GREEN, AMBER, or RED will be handled appropriately.
For normal communication not containing sensitive information CSIRT Inter uses conventional methods like unencrypted e-mail. Please refer to sections 2.7 and 2.8. For sensitive information, the use of PGP encryption is strongly encouraged. If it is necessary to authenticate a person before communicating, this can be done by other methods like call-back, mail-back or even face-to-face meeting if necessary.
CSIRT Inter will provide assistance to other teams in handling the technical and organizational aspects of incidents.
CSIRT Inter will help to validate the incident, as well as to assess it and prioritise it.
CSIRT Inter encourages all teams to directly contact the most specific CSIRT or security team as possible.CSIRT Inter will then:
The most valuable service we can provide is to act as an information hub, which knows where to send the right incident reports to in order to help and facilitate the resolution of security incidents.
Due to staffing levels we can not guarantee we can reply to all incident reports received. If the report was already sent to the best possible contacts, CSIRT Inter will record the incident for statistical purposes, but it might not send any reply. If you haven't received any feedback to a report and need any action by CSIRT Inter staff, please contact us again, clearly stating the type of help needed.
Auto-generated reports and data-feeds will be handled as automatically as possible.
As CSIRT Inter is a coordinating team, this means we do not have any authority to enforce the request of takedowns, shutdowns or any other specific action. To the best of our ability we will:
CSIRT Inter has several activities which aim to help our constituency to prevent as well as better handle computer security incidents:
There are no forms available. Please refer to section 2.7.
While every precaution is taken in the preparation of information and notifications, CSIRT Inter assumes no responsibility for errors or omissions, or for damages resulting from the use of the information provided.